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Cleaning News
Paramount Services named Supreme Franchise System
 (Paramount's Paul Brown, Galvin & Sue Bartlett, Bill Wu)
While the votes were being counted on Saturday 8 November to decide who would be New Zealand's next government, the $16 billion franchise sector rewarded its top performers at a black tie dinner in Auckland.
Head awards judge Professor Gael McDonald said Paramount Franchise Services delivered "the complete franchise package. It has excellent approaches, well deployed, for excellent results." Paramount Franchise Services impressed the judges with its compliance and quality management systems, staff training and commitment to environmentally friendly cleaning and recycling.
"Effective leadership processes and productive service delivery processes are the foundation of Paramount Franchise Services' capability in striving to reach its vision," the judges said. "Business performance metrics are in place and demonstrate the beginnings of a balanced and rapidly-improving organisation and network."
The judges said Hamilton-based Paramount Services franchisee Dalton Family Trust has a focussed approach to productivity, training and delivery which has shone through in a business that is only 14 months old. Judges noted that Ron and Pat Dalton have excellent communication tools in place with customers, franchisor and staff and are growing from strength to strength. Ron and Pat are very proactive with their customers. "We ask 'What more can we do for you' and our catchphrase is 'Nothing is a problem.'"
New Zealand Franchise Association chairman Estelle Logan said this year's awards attracted a 50% increase in entries – and that was on top of a record number of entries last year. "Businesses were judged by nationally recognised criteria and the process was 'vigorous,'" Mrs Logan said.
Professor McDonald said franchising was very important to the New Zealand economy as it gave new entrants an easy access into a proven and established business, with an inbuilt opportunity for mentoring, advice and guidance.
And for businesses that wanted to grow, becoming a franchisor provided a framework for documenting all the business systems and to benefit from the input of franchisees. "In effect, everybody is working on your business." The winning franchisee and franchisor of the year entries were good examples of this she said.
Three other Paramount Services franchisees were been named as finalists in this year's awards. They were:
- Allan Church in Tauranga
- Beyoung Ho Kim in Auckland
- Emilio and Mare Nikolovski in Auckland
Last year Paramount Services franchisee Jenny Chen won the BDO Spicers Franchisee of the Year for the business services section of the Westpac Franchise Awards. Paramount Services franchisees Kosta and Violeta Krstevski, and Henry Chen and Shaleen Tang were also finalists.
In 2006 Paramount Services franchisees Ernie and Yvonne Becker were awards finalists.
See the full results at Westpac New Zealand Franchise Awards 2008
Posted by on 8th November, 2008 | Comments | Trackbacks
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