Commercial Cleaning Taranaki Franchisee - Shayde and Emma Martin

Cleaning in: Taranaki - New Plymouth, Stratford, Waitara

Shayde and Emma Martin took on their Paramount Services franchise in mid-2009. Initially they had seven clients, Farmers New Plymouth, BNZ Stratford, BNZ New Plymouth, Crown Relocations, RadioWorks, Wells Instruments & Electrical and Waitara New World and just a handful of staff.

In its first nine months the business doubled with new clients Bell Block and Vogel Town Four Square stores, United Video, Speedy Signs, USA Speciality Products, Checkers Fast Food, Stevens and Godfrey. The franchise business's staff has grown to 15.

Shayde says the business has grown through contacts and personal approaches. "I always make sure the people I am approaching are comfortable to chat with me over a cup of tea. We don't cut prices to get new work. We deliver a high level of service for a fair price and clients value that."

Before Paramount Shayde had worked as a customer service, operations and branch manager for a multinational commercial cleaning company. He had also managed cleaning at Middlemore Hospital in Auckland for 18 months, worked as a supermarket produce  manager and owned a fruit shop. Emma had previously worked in finance administration.

Emma now specialises on the administration side of the business and staff management while Shayde looks after the operational side and manages client relationships.

With support from Paramount Services, Shayde and Emma plan to make their business a leading commercial cleaner in Taranaki.

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